We're Here to Help

Have a question about your PawClaw order? We'd love to hear from you. Our team typically responds within 1–2 business days.

📧 Email Us

See the "Contact Us" form on the website.

Please include your order number and a brief description of your question so we can help you as quickly as possible.

🕐 Business Hours

Monday – Friday, 9:00 AM – 5:00 PM PST

📦 Order Support

If you have a question about shipping, tracking, or your order status, please check your confirmation email for your tracking number first. Still need help? Email us and we'll sort it out.

🔄 Returns & Refunds

We stand behind every PawClaw with our 30-Day Clean Walk Guarantee. If you're not satisfied, email us and we'll make it right — no hassle.